Pro Sports Ticket Sales Intern — Front-Office Experience

Boston Celtics; Boston (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

The Boston Celtics offer a Ticket Sales Intern position within the Ticket Sales department. This part-time role runs 29 hours per week from January through May, with compensation at $15 per hour and possible commission where applicable.

The intern will learn outbound sales, support game-night activities, manage CRM tasks, answer fan inquiries, and aid in events and waivers documentation under supervision of the Sr. Director, Group Sales.

Qualifications

• Must be a junior or senior undergraduate student or graduate student.
• Academic Credit.
• Ability to work scheduled home games and events.

Responsibilities

• Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers.
• Assist Group Sales with preparing for game nights, including assembling and packaging giveaways and souvenir items.
• Answer fan questions via phone and email.
• Staff front desk, as needed.
• Support activation of client benefit programs, including sponsored programs and gifting.
• Organize, document, and manage waivers and releases, as necessitated by legal requirement, such as on-court fan experiences and suite rental agreements.
• Prospect new business via internet research.
• Learn and execute tasks in ticketing system and CRM database.
• Monitor accuracy of sales reports.
• Manage Club Green email inbox.
• Screen ticket sales voicemail and distribute.

Skills

Outbound sales

Education

Student status (undergrad/grad)

Job description

The Boston Celtics offer a Ticket Sales Intern position within the Ticket Sales department. This part-time role runs 29 hours per week from January through May, with compensation at $15 per hour and possible commission where applicable.

The intern will learn outbound sales, support game-night activities, manage CRM tasks, answer fan inquiries, and aid in events and waivers documentation under supervision of the Sr. Director, Group Sales.