Intern, Ticket Sales Spring 2027

Boston Celtics; Boston (MA); Sur place; USD 17 000 - 24 000; Temps partiel

Résumé du poste

The Boston Celtics offer a Ticket Sales Intern position within the Ticket Sales department. This part-time role runs 29 hours per week from January through May, with compensation at $15 per hour and possible commission where applicable.

The intern will learn outbound sales, support game-night activities, manage CRM tasks, answer fan inquiries, and aid in events and waivers documentation under supervision of the Sr. Director, Group Sales.

Qualifications

• Must be a junior or senior undergraduate student or graduate student.
• Academic Credit.
• Ability to work scheduled home games and events.

Responsabilités

• Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers.
• Assist Group Sales with preparing for game nights, including assembling and packaging giveaways and souvenir items.
• Answer fan questions via phone and email.
• Staff front desk, as needed.
• Support activation of client benefit programs, including sponsored programs and gifting.
• Organize, document, and manage waivers and releases, as necessitated by legal requirement, such as on-court fan experiences and suite rental agreements.
• Prospect new business via internet research.
• Learn and execute tasks in ticketing system and CRM database.
• Monitor accuracy of sales reports.
• Manage Club Green email inbox.
• Screen ticket sales voicemail and distribute.

Connaissances

Outbound sales

Formation

Student status (undergrad/grad)

Description du poste

Boston Celtics Job Posting

Job Title: Ticket Sales Intern

Department: Ticket Sales

Supervisor: Sr. Director, Group Sales

Job Classification: Non-Exempt

Job Type: Part-Time, 29 Hours per Week (January - May)

Summary

The mission of the Boston Celtics internship program is to educate its participants in all aspects of operating a professional sports organization. Through observation and practical experience, interns learn how to function in a professional environment that requires a high energy level, the ability to perform under pressure and the utilization of essential time management skills. Through these developments, the Boston Celtics strive to successfully prepare their interns to compete for positions in the professional sports industry.

Responsibilities

• Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers
• Assist Group Sales with preparing for game nights, including assembling and packaging giveaways and souvenir items
• Answer fan questions via phone and email
• Staff front desk, as needed
• Support activation of client benefit programs, including sponsored programs and gifting
• Organize, document, and manage waivers and releases, as necessitated by legal requirement, such as on-court fan experiences and suite rental agreements
• Prospect new business via internet research
• Learn and execute tasks in ticketing system and CRM database
• Monitor accuracy of sales reports
• Manage Club Green email inbox
• Screen ticket sales voicemail and distribute

Game Night Responsibilities

• Assist Group Sales with executing on-court Fan Experiences, including participant arrival, entering the arena, and getting to and from the court. Timing could be pre-game, in-game and post-game.
• Assist Sales Department with set-up, execution and break-down of sales events
• Complete seat visits as needed, including suite rentals, group leaders and family packs
• Learn and operate Sales Table, including answering questions from fans about ticket packages, arena information, etc.

Requirements

• Must be a junior or senior undergraduate student or graduate student
• Academic Credit
• Ability to work scheduled home games and events

The expected range of annual salary/hourly rate and potential commission, if applicable, is included below. Where an employee or prospective employee is paid within this/these range(s) will depend on, among other factors, actual ranges for current/former employees in the subject position, market and industry considerations, budgetary considerations, tenure, performance, and standing with the company (applicable to current employees), as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Hourly Rate Range: $15.00

Banner Seventeen, LLC is an Equal Employment Opportunity Employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, color, religion, creed, sex, pregnancy (and pregnancy related conditions), gender identity or expression, citizenship status, national origin, ancestry, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, familial status, status as a victim of domestic violence, military or veteran status, or any other category protected under applicable federal, state, or local law.

About Company

Throughout the Boston Celtics' storied history, they have long stood for equality and respect, including drafting the first African American player, hiring the first African American coach, and playing the first all-black starting five. The Celtics have won a record 18 NBA Championships spanning six decades, including eight in a row from 1959-1966, and winning their most recent in 2024. In addition, 51 former Celtics players, management, coaches, or staff have been inducted into the Naismith Memorial Basketball Hall of Fame. The team has been operating under local ownership since 2002.