Pro Sales Specialist: Project Solutions & Account Growth

Lowe's Companies, Inc.; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a Pro Sales-focused associate in Durham, NC to proactively engage Pro customers, understand project needs, and drive sales growth. You will manage quotes, orders, and deliveries, and promote Pro Credit and Lowe’s Loyalty Programs.

The role emphasizes building relationships, expanding inventory solutions, and coordinating cross-functional team efforts to ensure projects are completed on time and to specification.

Qualifications

• High school diploma or GED or equivalent years of experience.
• General Studies.
• External experience in customer-facing sales or 6 months Lowe’s retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers’ businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe’s Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Skills

Customer facing sales

Sales experience

Bilingual (preferred)

Education

High school diploma or GED

Associate degree (preferred)

Tools

Microsoft Office

Excel

Teams

Job description

Lowe’s Companies, Inc. is seeking a Pro Sales-focused associate in Durham, NC to proactively engage Pro customers, understand project needs, and drive sales growth. You will manage quotes, orders, and deliveries, and promote Pro Credit and Lowe’s Loyalty Programs.

The role emphasizes building relationships, expanding inventory solutions, and coordinating cross-functional team efforts to ensure projects are completed on time and to specification.