Pro Sales Specialist: Lead Projects & Pro Accounts

Lowe's; Killeen (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Lowe's is seeking a Pro Desk sales professional to engage Pro customers, understand their project needs, and convert opportunities into orders. You will build relationships, manage quotes and materials, and promote Lowe's loyalty programs.

You will collaborate with store teams to ensure timely fulfillment and delivery while staying compliant with policies. Prior experience in Pro or retail sales and strong customer service are preferred.

Qualifications

• High school diploma or GED or equivalent experience.
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with ability to identify and sell products based on customer needs.
• 1 year of customer service experience, including resolving customer issues and locating products.
• Ability to obtain sales‑related licensure or registration as required by law.
• Bi‑Lingual is a plus.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify project opportunities and drive growth.
• Develop understanding of Pro customers' projects including scope, timelines, dependencies, and material needs.
• Create and manage quotes, blueprints, material lists, orders, and deliveries for Pro projects.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts.
• Coordinate fulfillment, delivery, and follow‑up to ensure on‑time project completion.
• Prospect for new Pro customers by walking the sales floor and reviewing Top Accounts.
• Utilize extended inventory programs (Pro Extended Aisle, Pro Merchandising) to win sales.
• Partner with salesfloor, fulfillment, and outside sales teams for a seamless experience.
• Maintain a safe, clean, and organized Pro Desk area and support store operations.
• Leverage Lowe's U and training platforms for ongoing updates and selling skills.

Skills

Customer service

Relationship building

Sales mindset

Bi‑Lingual

Education

High school diploma or GED

General Studies

Associate degree

Tools

Microsoft Office

Job description

Lowe's is seeking a Pro Desk sales professional to engage Pro customers, understand their project needs, and convert opportunities into orders. You will build relationships, manage quotes and materials, and promote Lowe's loyalty programs.

You will collaborate with store teams to ensure timely fulfillment and delivery while staying compliant with policies. Prior experience in Pro or retail sales and strong customer service are preferred.