Pro Sales Specialist: Grow Accounts & Deliver Projects

Lowe's Home Centers, LLC; Massachusetts; On-site; USD 65,000 - 76,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a Pro Sales Associate to engage Pro customers, understand project scopes, and drive sales through quotes, plans, and deliveries. You will promote Pro Credit, coordinate fulfillment, and build strong relationships on the sales floor.

The role emphasizes assisting Pro customers with their project needs, leveraging training platforms, and ensuring a seamless, safe store experience at the Pro Desk.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• General Studies.
• External experience in customer-facing sales or Lowe's retail experience.
• 1 year of sales experience.
• 1 year of customer service.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Skills

Customer-facing sales

Sales experience

Customer service

Relationship building

Communication

Bi-Lingual

Education

High school diploma or GED

General Studies

Associate degree

Tools

Microsoft Office

Job description

Lowe's Home Centers, LLC is seeking a Pro Sales Associate to engage Pro customers, understand project scopes, and drive sales through quotes, plans, and deliveries. You will promote Pro Credit, coordinate fulfillment, and build strong relationships on the sales floor.

The role emphasizes assisting Pro customers with their project needs, leveraging training platforms, and ensuring a seamless, safe store experience at the Pro Desk.