Pro Accounts & Solutions Specialist

Lowe's Companies, Inc.; Grand Forks (ND); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Lowe's Companies, Inc. is seeking a Pro Sales Associate to engage Pro customers, understand project needs, and drive sales growth in store.

You will learn project scope, timelines, and material requirements to offer relevant solutions and coordinate orders, quotes, and deliveries. The role emphasizes building relationships with Pro customers, promoting Lowe's Credit and Loyalty Programs, and leveraging expanded inventory and merchandising programs to win sales.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• Ability to obtain sales-related licensure or registration as required by law.

Responsabilités

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Connaissances

Pro sales

Customer service

Sales needs analysis

Relationship building

Retail sales

Formation

High school diploma or GED

Associate degree

Outils

Microsoft Office

Excel

Teams

Description du poste

Lowe's Companies, Inc. is seeking a Pro Sales Associate to engage Pro customers, understand project needs, and drive sales growth in store.

You will learn project scope, timelines, and material requirements to offer relevant solutions and coordinate orders, quotes, and deliveries. The role emphasizes building relationships with Pro customers, promoting Lowe's Credit and Loyalty Programs, and leveraging expanded inventory and merchandising programs to win sales.