Pro Sales Specialist: Drive Projects & Grow Accounts

Lowe's; Columbia (SC); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe’s is seeking a Pro Desk sales associate in Columbia, SC to proactively engage Pro customers, learn project needs, and offer relevant Lowe’s solutions. You will manage quotes, orders, and deliveries, while promoting Pro Credit and loyalty programs to grow Pro accounts.

The role emphasizes relationship-building, product knowledge, and collaboration across store teams to ensure accurate, timely project completions and exceptional customer service.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• General Studies.
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including resolving issues and helping customers locate products.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by engaging Pro customers to identify project opportunities and drive sales growth.
• Develop understanding of Pro customers' businesses by learning scope, timelines, dependencies, and material requirements.
• Create and manage quotes, blueprints, material lists, orders, and deliveries for Pro projects.
• Promote Pro Credit and Lowe’s Loyalty Programs to generate new Pro accounts and increase transactions.
• Coordinate fulfillment, delivery, and follow-up to ensure on-time project completion.
• Prospect for new Pro customers by active floor engagement and reviewing Top Accounts in MyRedVest.
• Utilize Pro Extended Aisle and Pro Merchandising to win sales when items are unavailable in-store.
• Partner with salesfloor, fulfillment, and outside teams to deliver a seamless customer experience.
• Maintain a safe, clean Pro Desk area and support store operations.
• Leverage Lowe’s U and training platforms to stay updated and improve selling skills.

Skills

Customer engagement

Sales experience

Relationship building

Bilingual

Education

High school diploma or GED

General Studies

Tools

Microsoft Excel

Microsoft Teams

Job description

Lowe’s is seeking a Pro Desk sales associate in Columbia, SC to proactively engage Pro customers, learn project needs, and offer relevant Lowe’s solutions. You will manage quotes, orders, and deliveries, while promoting Pro Credit and loyalty programs to grow Pro accounts.

The role emphasizes relationship-building, product knowledge, and collaboration across store teams to ensure accurate, timely project completions and exceptional customer service.