Pro Sales & Solutions Specialist

Lowe's Companies, Inc.; Kansas City (MO); On-site; USD 21,000 - 34,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Pro Sales role on the store floor to proactively engage Pro customers, understand project needs, and drive sales growth.

You will create quotes, manage blueprints and orders, and promote Lowe's Pro Credit and Loyalty programs to expand new Pro accounts. Responsibilities include coordinating fulfillment, delivery, and follow-up, walking the sales floor to identify opportunities, and leveraging inventory programs to win sales when items are not readily

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• General Studies background.
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including resolving issues and building relationships.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Skills

Customer service

Sales experience

Retail experience

Bilingual

Education

High school diploma or GED

General Studies

Associate degree

Tools

Microsoft Office

Excel

Teams

Job description

Lowe's Companies, Inc. is seeking a Pro Sales role on the store floor to proactively engage Pro customers, understand project needs, and drive sales growth.

You will create quotes, manage blueprints and orders, and promote Lowe's Pro Credit and Loyalty programs to expand new Pro accounts. Responsibilities include coordinating fulfillment, delivery, and follow-up, walking the sales floor to identify opportunities, and leveraging inventory programs to win sales when items are not readily