Pro Parts & Installer Services Specialist

O'Reilly Auto Parts; Carlsbad (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages & Paid Time Off

Stock Purchase Plan & 401k starting on

Medical, Dental, & Vision Insurance +

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the store. The role oversees the daily activity of the delivery team to ensure accurate, timely order deliveries and maintain vehicle readiness.

This position emphasizes strong mechanical knowledge, excellent communication, and hands-on automotive repair experience, with bilingual candidates encouraged to apply.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs is desirable.
• Fluency in Spanish is highly desired.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take orders by phone and online, invoice orders, and direct delivery routing.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Verify all product/merchandise, including warranty parts, are billed before customers leave.
• Assist on front and retail counters and support backroom duties.

Skills

Mechanics

Communication

Auto repairs (hands-on)

Spanish language

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the store. The role oversees the daily activity of the delivery team to ensure accurate, timely order deliveries and maintain vehicle readiness.

This position emphasizes strong mechanical knowledge, excellent communication, and hands-on automotive repair experience, with bilingual candidates encouraged to apply.