Pro Parts Delivery & Customer Service Driver

Advance Auto Parts; Scranton (Lackawanna County); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts is seeking a driver to pick, stage, and safely deliver parts to pro customers in the Scranton area. The role involves building relationships with customers, promoting loyalty programs, and collecting credit accounts, while maintaining showroom and stock accuracy.

Applicants should have a high school diploma, a valid driver’s license, and automobile parts experience is preferred. The job requires physical endurance, customer service skills, and flexibility to work days,

Qualifications

• Safe driving and navigation abilities.
• Clear communication with customers and teammates.
• Ability to read and interpret basic documents and safety rules.
• Proactive in learning about products and services.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers and promote current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers; provide insights from deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness and stocking including back stock and cycle counts.
• Engage with walk-in customers to understand needs and recommend parts or services.

Skills

Safe driving

Customer service

English communication

Math basic

Education

High school diploma

Job description

Advance Auto Parts is seeking a driver to pick, stage, and safely deliver parts to pro customers in the Scranton area. The role involves building relationships with customers, promoting loyalty programs, and collecting credit accounts, while maintaining showroom and stock accuracy.

Applicants should have a high school diploma, a valid driver’s license, and automobile parts experience is preferred. The job requires physical endurance, customer service skills, and flexibility to work days,