Pro Parts Delivery & Customer Service Driver

Advance Auto Parts; Spencer (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a driver to pick, stage and deliver parts to pro customers, while promoting current sales and loyalty programs. You will handle returns, assist with credit accounts and build relationships with MainStreet and National Pro customers.

Strong communication and product knowledge are essential across daily stocking and customer service tasks. Must have a high school diploma or equivalent and a valid driver's license.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Ability to read safety rules and parts catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Delivery board system

Customer service

Sales aptitude

Inventory knowledge

Product knowledge

Communication

Basic math

English

English/Spanish

Education

High school diploma or equivalent

Valid driver's license

Job description

Advance Auto Parts is seeking a driver to pick, stage and deliver parts to pro customers, while promoting current sales and loyalty programs. You will handle returns, assist with credit accounts and build relationships with MainStreet and National Pro customers.

Strong communication and product knowledge are essential across daily stocking and customer service tasks. Must have a high school diploma or equivalent and a valid driver's license.