Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts; St. Albans (WV); On-site; USD 30,000 - 36,000; Full time

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and walk-in shoppers, while promoting current sales and loyalty programs. The role requires maintaining store cleanliness and stocking, with daily credit account collections and strong customer engagement.

Ideal candidates have a high school diploma or equivalent and a valid driver's license, with automotive parts experience preferred.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and walk-in shoppers, while promoting current sales and loyalty programs. The role requires maintaining store cleanliness and stocking, with daily credit account collections and strong customer engagement.

Ideal candidates have a high school diploma or equivalent and a valid driver's license, with automotive parts experience preferred.