Pro Loader & Customer Fulfillment Specialist

Lowe's Companies, Inc.; Goose Creek (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's Companies, Inc. in Goose Creek, SC is seeking a Loader to assist customers, load merchandise, and support store operations across Pro Desk and Garden Center areas.

You will help customers locate, select, carry, and load items, while ensuring safety, accuracy, and high service standards. This role emphasizes safe equipment use, stock replenishment, order fulfillment, and teamwork with store associates.

Qualifications

• 6 months experience using a computer or similar system.
• 6 months experience using common retail technology such as smartphones or tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned

Skills

Computer usage

Retail tech experience

Licensure eligibility

Education

High School diploma or GED

Loader experience at hardware retailer (preferred)

Job description

Lowe's Companies, Inc. in Goose Creek, SC is seeking a Loader to assist customers, load merchandise, and support store operations across Pro Desk and Garden Center areas.

You will help customers locate, select, carry, and load items, while ensuring safety, accuracy, and high service standards. This role emphasizes safe equipment use, stock replenishment, order fulfillment, and teamwork with store associates.