Pro Desk Sales & Solutions Specialist

Lowe's; Morgantown (WV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Career development

Job summary

Lowe's is seeking a Pro Desk sales professional in Morgantown to engage Pro customers, understand their project needs, and provide tailored product solutions. You will manage quotes, orders, and deliveries while promoting loyalty programs to grow Pro accounts.

You will collaborate with salesfloor, fulfillment, and outside teams to ensure a seamless customer experience and maintain a well-organized Pro Desk. Training is provided via Lowe’s U.

Qualifications

• High school diploma or GED or equivalent years of experience.
• 1 year of sales experience with ability to identify and sell products.
• 1 year of customer service experience, including resolving issues and building relationships.
• Ability to obtain sales-related licensure or registrations as required by law.
• External experience in customer-facing sales or Lowe's retail experience (6 months+).

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers and driving growth.
• Develop understanding of Pro customers' project needs and provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders and deliveries.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts.
• Coordinate fulfillment, delivery and follow-up to ensure on-time completion.
• Prospect for new Pro customers and build relationships on the sales floor.
• Leverage inventory capabilities to win sales when items are unavailable in-store.
• Partner with salesfloor, fulfillment and outside sales teams for a seamless experience.
• Maintain a safe, clean Pro Desk area and support store operations.
• Continue learning through Lowe’s U and training platforms.

Education

High school diploma or GED

Associate degree

Tools

Microsoft Excel

Microsoft Teams

Job description

Lowe's is seeking a Pro Desk sales professional in Morgantown to engage Pro customers, understand their project needs, and provide tailored product solutions. You will manage quotes, orders, and deliveries while promoting loyalty programs to grow Pro accounts.

You will collaborate with salesfloor, fulfillment, and outside teams to ensure a seamless customer experience and maintain a well-organized Pro Desk. Training is provided via Lowe’s U.