Pro Customer Success & Sales Specialist

The Home Depot; Lancaster (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers exceptional experiences to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery.

Members build professional relationships, drive sales with product knowledge, and collaborate to keep the store clean, organized, and safe. Bilingual skills may be preferred depending on location.

Qualifications

• Experience in customer service or sales roles.
• Ability to meet monthly sales goals.
• Excellent communication and product knowledge.

Responsibilities

• Assist Pro customers at the Pro Desk.
• Process orders and coordinate delivery.
• Provide product recommendations and load-out support.
• Maintain clean, organized, and safe store area.

Skills

Customer service

Sales

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team delivers exceptional experiences to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery.

Members build professional relationships, drive sales with product knowledge, and collaborate to keep the store clean, organized, and safe. Bilingual skills may be preferred depending on location.