Pro Customer Success & Sales Specialist

The Home Depot; Hawthorne (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales Team member dedicated to providing superb service to professional customers like contractors and property owners. This role involves meeting sales goals, managing deliveries, and utilizing product knowledge to support Pro customers effectively.

Team collaboration is essential for maintaining a clean and organized environment, resolving issues, and enhancing customer satisfaction. Bilingual communication may be required for some positions.

Qualifications

• Experience in customer service, particularly in a retail environment.
• Ability to proactively drive sales and meet sales goals.
• Strong communication skills to build relationships with customers.

Responsibilities

• Assist Pro customers with order fulfillment and support.
• Drive sales through expert product recommendations.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Bilingual communication

Job description

The Home Depot is seeking a Pro Customer Service/Sales Team member dedicated to providing superb service to professional customers like contractors and property owners. This role involves meeting sales goals, managing deliveries, and utilizing product knowledge to support Pro customers effectively.

Team collaboration is essential for maintaining a clean and organized environment, resolving issues, and enhancing customer satisfaction. Bilingual communication may be required for some positions.