Pro Customer Service & Sales Specialist

The Home Depot; Commerce (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment and loading to tailored delivery solutions.

Pro team members are expected to meet monthly sales goals and other metrics, build professional relationships, provide product knowledge and loyalty program guidance, and maintain a safe, clean store

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build professional relationships with Pro customers.
• Knowledge of product lines and loyalty programs is a plus.

Responsibilities

• Assist at the Pro Desk and support order fulfillment and deliveries.
• Advise on products and tailored delivery solutions for projects.
• Help maintain inventory accuracy and a clean, safe store environment.

Skills

Customer service

Sales

Product knowledge

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey, from order fulfillment and loading to tailored delivery solutions.

Pro team members are expected to meet monthly sales goals and other metrics, build professional relationships, provide product knowledge and loyalty program guidance, and maintain a safe, clean store