Pro Customer Service & Sales Specialist

The Home Depot; Brea (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team serves professional customers, including contractors, property owners, and commercial clients, by supporting every step of their journey—from efficient order fulfillment to tailored delivery solutions. Team members build and maintain professional relationships and proactively drive sales using product knowledge and loyalty programs.

Pro staff meet monthly sales goals and other metrics, assist at the Pro Desk, loading materials and managing

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Job description

The Home Depot Pro Customer Service/Sales Team serves professional customers, including contractors, property owners, and commercial clients, by supporting every step of their journey—from efficient order fulfillment to tailored delivery solutions. Team members build and maintain professional relationships and proactively drive sales using product knowledge and loyalty programs.

Pro staff meet monthly sales goals and other metrics, assist at the Pro Desk, loading materials and managing