Pro Customer Service & Sales: Expert Support for Pros

Home Depot; Pineville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking candidates for the Pro Customer Service/Sales Team to serve professional customers including contractors and commercial clients. You will support order fulfillment, loading, and tailored delivery solutions while building relationships.

You will drive sales by leveraging product knowledge and loyalty programs, meet monthly goals, and help maintain a safe, organized store environment. Bilingual skills may be preferred depending on location.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to meet monthly sales goals and customer service metrics.
• Strong product knowledge and problem-solving skills.

Responsibilities

• Assist at the Pro Desk and support order fulfillment.
• Load materials and help manage deliveries to customers.
• Provide tailored product recommendations and guidance.
• Maintain a clean, organized, and safe store environment.

Skills

Customer service

Sales

Product knowledge

Delivery solutions

Job description

The Home Depot is seeking candidates for the Pro Customer Service/Sales Team to serve professional customers including contractors and commercial clients. You will support order fulfillment, loading, and tailored delivery solutions while building relationships.

You will drive sales by leveraging product knowledge and loyalty programs, meet monthly goals, and help maintain a safe, organized store environment. Bilingual skills may be preferred depending on location.