Pro Customer Service & Sales Specialist

Home Depot; North Myrtle Beach (SC); On-site; USD 19,000 - 26,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients, helping drive project success.

The role supports order fulfillment, safe loading, product recommendations, tailored delivery solutions, and loyalty program usage while building lasting pro relationships.

Bilingual communications may be preferred at certain locations; language varies by customer need.

Responsibilities

• The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients.
• The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
• Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job description

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients, helping drive project success.

The role supports order fulfillment, safe loading, product recommendations, tailored delivery solutions, and loyalty program usage while building lasting pro relationships.

Bilingual communications may be preferred at certain locations; language varies by customer need.