Pro Customer Service & Sales Specialist

The Home Depot; San Leandro (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, from contractors to commercial clients. The team supports the Pro journey, providing efficient order fulfillment, loading, expert product recommendations, and tailored delivery solutions.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, while meeting monthly sales goals and maintaining a safe, organized store

Responsibilities

• Assist Pro customers at the Pro Desk with orders, loading, and deliveries.
• Offer tailored product recommendations based on project needs and job scope.
• Coordinate efficient order fulfillment and ensure a clean, safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, from contractors to commercial clients. The team supports the Pro journey, providing efficient order fulfillment, loading, expert product recommendations, and tailored delivery solutions.

Team members build professional relationships, proactively drive sales through product knowledge and loyalty programs, while meeting monthly sales goals and maintaining a safe, organized store