Pro Customer Service & Sales Specialist

Home Depot; Merrimack (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Home Depot is seeking a Pro Customer Service/Sales team member to support professional customers, including contractors and commercial clients, through order fulfillment, loading, and tailored product recommendations. The role involves building relationships, driving sales, and meeting store metrics.

Team members collaborate to maintain a clean and safe environment, resolve delivery issues, and communicate Home Depot's advantages. Bilingual skills may be preferred depending on location.

Qualifications

• Bilingual communications skills may be preferred at certain locations.

Responsibilities

• Support order fulfillment and loading
• Provide expert product recommendations and tailored delivery solutions
• Build and maintain professional relationships with Pro customers
• Drive sales by leveraging product knowledge and loyalty programs
• Meet monthly sales goals and other metrics
• Maintain a clean, organized, and safe store environment
• Monitor inventory and support delivery issue resolution

Skills

Bilingual communications

Job description

Home Depot is seeking a Pro Customer Service/Sales team member to support professional customers, including contractors and commercial clients, through order fulfillment, loading, and tailored product recommendations. The role involves building relationships, driving sales, and meeting store metrics.

Team members collaborate to maintain a clean and safe environment, resolve delivery issues, and communicate Home Depot's advantages. Bilingual skills may be preferred depending on location.