Pro Customer Service/Sales

The Home Depot; Vero Beach (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading home improvement retailer is looking for a full-time Pro Customer Service Sales role focused on providing exceptional experiences for professional customers. Responsibilities include assisting with order fulfillment, offering expert product recommendations, and driving sales through relationship building. The ideal candidate should have strong product knowledge and a commitment to customer service. Bilingual skills may be preferred depending on customer needs.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Experience in driving sales and meeting goals.
• Strong product knowledge in home improvement.

Responsibilities

• Deliver exceptional service to professional customers.
• Assist customers with order fulfillment and loading.
• Support sales goals and maintain a safe environment.

Job description

Job Description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services