Pro Customer Service/Sales

The Home Depot; Okeechobee (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Florida is seeking a Pro Customer Service Sales associate to join their dedicated team. The ideal candidate will provide exceptional service to professional customers, ensuring their needs are met throughout their journey. Responsibilities include driving sales, assisting with order fulfillment, and maintaining clean and safe work environments. Strong communication skills and collaboration are essential for success in this full-time position. Bilingual skills may be preferred based on customer demands.

Qualifications

• Excellent communication skills to support professional customers.
• Ability to drive sales through product knowledge and recommendations.
• Experience in customer service, especially B2B preferred.

Responsibilities

• Build and maintain relationships with Pro customers.
• Assist with order fulfillment and material loading.
• Monitor inventory and execute sales initiatives.

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other
• Consumer Services