Pro Customer Service/Sales

The Home Depot; Tilton (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Tilton, NH, is seeking a motivated Pro Customer Service Sales team member to deliver exceptional experiences to professional customers including contractors and property owners. Responsibilities include building relationships, driving sales through product knowledge, and ensuring customer project success. The ideal candidate will possess strong product knowledge and customer service skills, with an emphasis on safety. Join a dynamic team and contribute to a thriving sales environment.

Qualifications

• Bilingual communications skills may be preferred at certain locations.
• Strong product knowledge and ability to provide expert recommendations.
• Excellent customer service and safety awareness.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales leveraging product knowledge and tailored recommendations.
• Assist at the Pro Desk and manage deliveries.
• Ensure every Pro customer’s project is a success.

Skills

Bilingual communication

Strong product knowledge

Excellent customer service

Safety awareness

Job description

Pro Customer Service Sales – The Home Depot

We are looking for a motivated Pro Customer Service Sales team member to provide an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other performance metrics.
• Assist at the Pro Desk, load materials, manage deliveries, and provide specialized product knowledge.
• Ensure every Pro customer’s project is a success.
• Collaborate with team members to maintain a clean, organized, and safe environment.
• Resolve delivery issues and communicate The Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications

• Bilingual communications skills may be preferred at certain locations.
• Strong product knowledge and ability to provide expert recommendations.
• Excellent customer service and safety awareness.