Pro Customer Service/Sales

The Home Depot; Thornton (CO); On-site; USD 26,174 - 28,929; Full time

Job summary

A leading home improvement retailer in Thornton, CO, seeks a Pro Customer Service/Sales team member to enhance the professional customer experience. This role involves driving sales through product expertise and customer interactions, ensuring project success for contractors and commercial clients. Applicants should be dedicated to providing exceptional service and may be required to communicate in multiple languages. Full-time positions are available to support ongoing customer needs.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Experience in delivering outstanding customer service.
• Ability to meet monthly sales goals and metrics.

Responsibilities

• Support the Pro customer journey from order fulfillment to tailored delivery solutions.
• Drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk and manage delivery logistics.

Skills

Bilingual communication skills

Product knowledge

Customer service

Job description

Pro Customer Service/Sales

Join to apply for the Pro Customer Service/Sales role at The Home Depot.

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Base pay range

$19.00/hr - $21.00/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable. Employment type: Full-time. Job function: Other. Industries: Consumer Services.

Applications are accepted on an on-going basis.