Pro Customer Service/Sales

The Home Depot; Sterling (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated Pro Customer Service/Sales Team members in Sterling, Colorado, to deliver exceptional service to professional customers such as contractors and property owners. Team members will drive sales, support inventory management, and assist customers with tailored recommendations and knowledge. Strong communication skills and a collaborative approach are vital for success in this full-time role, contributing to customer satisfaction and meeting sales targets.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Strong communication and collaboration skills.
• Ability to meet monthly sales goals and drive store performance.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Drive sales through product knowledge and tailored recommendations.
• Support inventory monitoring and execute sales initiatives.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services