Pro Customer Service/Sales

The Home Depot

Sierra Vista (AZ)

On-site

USD 20,664 - 22,041

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Sierra Vista, AZ. The role involves assisting professional customers by providing tailored recommendations, maintaining relationships, and achieving sales goals. Candidates must have strong customer service skills and product knowledge. The position offers full-time employment with a competitive hourly wage, emphasizing teamwork and collaborative efforts to support store success while ensuring a top-quality customer journey.

Qualifications

Strong sales skills to meet monthly sales goals.
Exceptional customer service abilities for Pro customers.
Knowledge of products and services available at The Home Depot.

Responsibilities

Assist Pro customers at the Pro Desk and loading materials.
Provide tailored recommendations based on project needs.
Support inventory monitoring and sales initiatives.

Skills

Sales skills

Customer service

Product knowledge

Bilingual communication

Job description

Pro Customer Service Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Employment Details