Pro Customer Service/Sales

The Home Depot; Flagstaff (AZ); On-site; USD 42,190 - 52,190; Full time

Job summary

A leading home improvement retailer is looking for a Full-time Pro Customer Service/Sales Team member in Flagstaff, AZ. The role involves assisting professional customers with tailored product recommendations and effective order fulfillment while meeting monthly sales goals. Candidates should have strong communication skills and experience fulfilling customer needs, with a focus on collaborating to ensure the success of customer projects. This position offers a salary range of $42,190 to $52,190 annually, alongside an engaging work environment.

Qualifications

• Strong product knowledge to assist Pro customers.
• Ability to build and maintain professional relationships.
• Experience in sales and customer service.

Responsibilities

• Drive sales by leveraging product knowledge and loyalty programs.
• Assist Pro customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Sales proficiency

Product knowledge

Customer relationship management

Bilingual communication skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function & Industries

Other; Consumer Services

Flagstaff, AZ $42,190.00-$52,190.00