Pro Customer Service/Sales

The Home Depot; Seguin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking a full-time Customer Service Sales Specialist in Seguin, TX. The role involves providing exceptional service to Pro customers, assisting with order fulfillment, driving sales initiatives, and maintaining a safe work environment. Strong product knowledge and customer relationship management skills are essential. Ideal candidates will work effectively in a team and contribute to the store's success. Bilingual skills may be preferred depending on customer needs.

Qualifications

• Experience in customer service or sales roles is preferred.
• Ability to work collaboratively in a team environment.
• Strong communication skills to address customer needs.

Responsibilities

• Deliver exceptional service and support to Pro customers.
• Drive sales goals and monitor inventory.
• Assist with order fulfillment and loading materials.

Skills

Customer relationship management

Sales proficiency

Product knowledge

Bilingual communication (preferred)

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other

Industries

• Consumer Services

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