Pro Customer Service/Sales

The Home Depot

Rock Springs (WY)

On-site

USD 10,000 - 20,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A prominent home improvement retailer is seeking a Pro Customer Service Sales specialist in Rock Springs, WY. In this role, you will be responsible for providing exceptional service to professional customers, including assisting at the Pro Desk, managing deliveries, and driving sales through effective product recommendations. Successful candidates will build strong relationships with clients, meet monthly sales goals, and ensure a clean and organized work environment. Bilingual skills may be preferred based on customer needs.

Qualifications

Ability to build and maintain professional relationships with Pro customers.
Proven track record of driving sales and meeting goals.
Collaborative mindset to work effectively in a team.

Responsibilities

Assist customers at the Pro Desk with inquiries and product recommendations.
Manage deliveries and ensure efficient order fulfillment.
Monitor inventory to support store goals.

Skills

Customer relationship management

Sales expertise

Product knowledge

Bilingual communication

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

4 days ago Be among the first 25 applicants

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level