Pro Customer Service/Sales

The Home Depot; Bangor (ME); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in Bangor, ME. This role involves providing exceptional service to professional customers, supporting sales initiatives, and ensuring efficient order fulfillment. Collaboration is crucial, as team members work together to maintain a safe and organized environment. The ideal candidate should be able to leverage product knowledge and may benefit from bilingual communication skills. Join us in making every Pro customer's project successful.

Qualifications

• Bilingual communication skills may be preferred.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales by leveraging product knowledge.
• Support order fulfillment and manage deliveries.

Job description

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industry

Consumer Services

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