Pro Customer Service/Sales

The Home Depot; Pueblo (CO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Pueblo, CO. This role involves delivering exceptional service to professional customers by driving sales and providing expert product recommendations. Candidates should possess strong customer service skills, effective communication, and the ability to work collaboratively within a team. This full-time position is ideal for those who thrive in a dynamic environment and aim to meet sales goals while supporting Pro customers' project needs.

Qualifications

• Must have strong customer service skills.
• Ability to drive sales and meet metrics.
• Collaboration with team members is essential.

Responsibilities

• Assist Pro customers at the Pro Desk and in loading materials.
• Support every stage of the Pro customer journey.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Customer relationship management

Product knowledge

Job description

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other
• Consumer Services

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