Pro Customer Service/Sales

The Home Depot; Rhinelander (WI); On-site; USD 53,600 - 80,450; Full time

Job summary

A leading home improvement retailer is seeking individuals for the Pro Customer Service/Sales Team in Rhinelander, WI. This full-time position involves assisting professional customers in their projects through efficient service and product knowledge. Team members are expected to meet sales goals and support store initiatives while maintaining high customer service standards. Bilingual skills may be beneficial depending on customer needs.

Qualifications

• Experience in customer service or sales preferred.
• Ability to build and maintain professional relationships with customers.
• Proven track record of achieving sales goals.

Responsibilities

• Assist Pro customers with product recommendations and order fulfillment.
• Collaborate with team members to ensure customer satisfaction.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Customer service

Sales skills

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services

Referrals

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Location

Rhinelander, WI

Salary Range

$53,600.00 – $80,450.00