Pro Customer Service/Sales

The Home Depot; Prosper (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service Sales representative in Richardson, TX. You will engage with professional customers, ensuring their projects succeed through exceptional service, sales support, and product recommendations. The role involves meeting sales goals, collaborating with team members, and supporting store operations. Ideal candidates thrive in fast-paced environments and possess strong customer service skills. Competitive salary range of $70,000.00 – $100,000.00 and full-time employment offered.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to drive sales and meet goals.
• Strong collaboration and communication skills.

Responsibilities

• Deliver exceptional service to professional customers.
• Assist at Pro Desk and manage deliveries.
• Support inventory management and sales initiatives.

Skills

Product knowledge

Sales techniques

Bilingual communication

Customer service

Job description

Pro Customer Service Sales – The Home Depot

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The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

Richardson, TX

Salary

$70,000.00 – $100,000.00

Posted

3 weeks ago

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services