Pro Customer Service/Sales

The Home Depot; Commerce (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales team member in Commerce, Georgia. The role demands a proactive approach to support professional customers, including contractors and property owners. Responsibilities include managing inventory, assisting customers at the Pro Desk, and helping achieve monthly sales goals. Successful candidates will possess strong product knowledge and the ability to communicate effectively, possibly in multiple languages. This is a full-time position with a focus on collaboration and outstanding customer service.

Qualifications

• Proven ability to provide excellent customer service.
• Experience in sales or customer support.
• Ability to collaborate effectively in a team environment.

Responsibilities

• Assist Pro customers at the Pro Desk and loading areas.
• Drive sales by leveraging product knowledge.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Sales expertise

Product knowledge

Job description

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The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services