Pro Customer Service/Sales

The Home Depot; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Austin, TX is seeking a Pro Customer Service/Sales professional to deliver exceptional service and drive sales for its professional customers, including contractors and property owners. This full-time role involves building professional relationships, meeting sales goals, and collaborating with team members. Successful candidates will possess strong product knowledge and may benefit from bilingual skills based on customer needs. Join a dynamic team and contribute to customer project success.

Qualifications

• Bilingual communication skills preferred based on customer needs.

Responsibilities

• Deliver exceptional service for professional customers and contractors.
• Proactively drive sales by leveraging product knowledge.
• Monitor inventory and execute sales initiatives.

Job description

Apply for the Pro Customer Service/Sales role at The Home Depot

Posted 1 month ago – Be among the first 25 applicants.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Other
• Consumer Services

Location: Austin, TX