Pro Customer Service/Sales

Home Depot; Perris (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is seeking individuals for their Pro Customer Service/Sales Team in Perris, CA. Team members will provide exceptional service to professional customers including contractors and property owners, driving sales through product knowledge and tailored recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and collaborating to maintain a safe environment. Bilingual communication skills may be preferred. Compensation ranges from $20.00 to $22.00 per hour.

Qualifications

• Strong customer service orientation and relationship-building skills.
• Ability to drive sales and meet monthly goals.
• Knowledge of product offerings and tailored recommendations.

Responsibilities

• Deliver exceptional service to Pro customers.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Customer service skills

Sales proficiency

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

PERRIS

State

CA

Auto req ID_BR

155785BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045356

Pay Range

$20.00 - $22.00