Pro Customer Service/Sales

Home Depot; Fullerton (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in California is seeking motivated individuals for their Pro Customer Service/Sales Team. This role focuses on providing exceptional service to professional customers, helping them fulfill projects by delivering tailored product recommendations and managing sales initiatives. Candidates should possess strong communication skills and a customer-oriented mindset to meet sales targets while ensuring complete customer satisfaction. This position offers a competitive pay range of $20.00 - $22.00 per hour.

Qualifications

• Experience in customer service or sales.
• Ability to work collaboratively in a team environment.
• Strong communication skills.

Responsibilities

• Assist professional customers with product recommendations.
• Drive sales by meeting monthly sales goals.
• Manage deliveries and ensure customer satisfaction.

Skills

Customer service skills

Sales techniques

Product knowledge

Bilingual communication skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

FULLERTON

State

CA

Auto req ID_BR

155789BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045368

Pay Range

$20.00 - $22.00