Pro Customer Service/Sales

Home Depot; Hanford (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Hanford is seeking a Pro Customer Service/Sales team member. The role involves providing exceptional service to professional customers, driving sales, and ensuring successful project execution through strong product knowledge and relationship building. Responsibilities include managing inventory and deliveries while collaborating with team members to maintain a safe environment. This position requires meeting sales goals and may prefer bilingual skills based on customer needs.

Qualifications

• Expected to meet monthly sales goals and metrics.
• Responsibilities include assisting at the Pro Desk and managing deliveries.
• Collaboration with team members to maintain a clean environment.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales by leveraging product knowledge and loyalty programs.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication skills

Customer relationship building

Sales driving

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

HANFORD

State

CA

Auto req ID_BR

155688BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044017

Pay Range

$20.00 - $22.00