Pro Customer Service/Sales

Home Depot; Rialto (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer in Rialto, CA, is seeking dedicated team members for the Pro Customer Service/Sales Team. This role focuses on delivering exceptional experiences to contractors and commercial clients, driving sales through product knowledge and personalized service. Team members will ensure efficient order fulfillment, manage deliveries, and help maintain a safe and organized workspace. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. Compensation ranges from $20.00 to $22.00 per hour.

Qualifications

• Strong communication skills for customer interactions.
• Ability to meet monthly sales goals and metrics.
• Experience with fulfilling customer orders efficiently.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales through product recommendations and loyalty programs.
• Collaborate with team members to resolve delivery issues.

Skills

Bilingual communication skills

Customer service excellence

Product knowledge

Sales proficiency

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

RIALTO

State

CA

Auto req ID_BR

155776BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045301

Pay Range

$20.00 - $22.00