Pro Customer Service/Sales

Home Depot; Baldwin Park (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is seeking candidates for a Pro Customer Service/Sales position in Baldwin Park, California. The role involves delivering exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting with orders, providing product recommendations, and meeting sales goals. Candidates should have strong customer service skills and may benefit from bilingual communication abilities. This role offers competitive pay ranging from $20.00 to $22.00 per hour.

Qualifications

• Experience in customer service or sales roles.
• Strong interpersonal skills to build relationships with clients.
• Ability to meet monthly sales goals and metrics.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to maintain a safe and organized environment.

Skills

Customer service

Sales proficiency

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

BALDWIN PARK

State

CA

Auto req ID_BR

155759BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045284

Pay Range

$20.00 - $22.00