Pro Customer Service/Sales

The Home Depot; Morrison (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot is seeking members for its Pro Customer Service/Sales Team in Morrison, Colorado. This role emphasizes building professional relationships with customers, driving sales through product knowledge, and maintaining high standards of service. Team members will manage customer orders, ensure safe loading practices, and collaborate to resolve issues, all while striving to meet sales goals. Bilingual skills may be preferred depending on customer requirements. Join us in making a positive impact on every Pro customer's project through exceptional service and teamwork.

Qualifications

• Experience in customer service or sales.
• Strong product knowledge and ability to drive sales.
• Bilingual communication skills preferred depending on location.

Responsibilities

• Deliver exceptional service to Pro customers through efficient order fulfillment.
• Proactively drive sales and meet monthly sales goals.
• Collaborate with team members to maintain a safe and organized environment.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.