Pro Customer Service/Sales

Home Depot; Elk River (MN); Presencial; USD 22.730 - 25.485; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member in Elk River, MN. This role focuses on giving exceptional service to professional customers, driving sales through product knowledge, and collaborating with team members to maintain high standards. Bilingual communication skills may be preferred, and the role offers a competitive pay range of $16.50 to $18.50 per hour.

Formación

• Proven ability to build and maintain professional relationships with customers.
• Experience in driving sales and meeting sales goals.
• Strong product knowledge and ability to make tailored recommendations.

Responsabilidades

• Provide exceptional service to Pro customers and manage their needs.
• Monitor inventory and execute sales initiatives.
• Collaborate with team members to maintain a safe environment.

Conocimientos

Bilingual communication skills

Product knowledge

Sales skills

Customer service skills

Descripción del empleo

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location

ELK RIVER, MN

Job Type

Pro Customer Service/Sales

Pay Range

$16.50 - $18.50