Pro Customer Service/Sales

The Home Depot; Lilburn (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is hiring a Pro Customer Service Sales Associate to enhance the experience of professional customers like contractors and property owners. This full-time role in Lilburn, GA, involves building relationships, driving sales, and collaborating with team members to provide tailored solutions and maintain a clean working environment. Successful candidates will possess customer service skills, strong product knowledge, and may be bilingual depending on location. Apply now for an opportunity to thrive in a dynamic environment.

Qualifications

• Proven customer service skills with ability to build professional relationships.
• Strong product knowledge and sales skills.
• Bilingual communication skills may be preferred based on location.

Responsibilities

• Deliver an exceptional experience for professional customers.
• Support sales goals and metrics in the store.
• Monitor inventory and execute sales initiatives.

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other
• Industries: Consumer Services

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