Pro Customer Service/Sales

The Home Depot; Cedartown (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service Sales professional in Cedartown, GA. The role involves delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting with orders, providing product recommendations, and meeting sales goals. Strong relationship-building skills and product knowledge are essential. The position offers full-time employment with opportunities to drive sales and support store goals.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Strong product knowledge and ability to provide tailored recommendations.
• Experience in meeting sales goals and metrics.

Responsibilities

• Assist Pro customers with order fulfillment and loading.
• Provide expert product recommendations and delivery solutions.
• Collaborate with team members to maintain a clean and safe environment.

Job description

Pro Customer Service Sales

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services

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