Pro Customer Service/Sales

The Home Depot; Bainbridge (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service Sales team member in Bainbridge, GA, to enhance the experience of professional customers. The role involves driving sales through product expertise, ensuring smooth order fulfillment, and maintaining organized workspaces. Excellent communication and the ability to meet sales metrics are crucial. Join a collaborative team dedicated to customer success and maintaining high standards of service.

Qualifications

• Experience in customer service, particularly in a sales role.
• Strong communication skills to maintain relationships with Pro customers.
• Ability to meet monthly sales goals and metrics.

Responsibilities

• Drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk, loading materials, and managing deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Customer service

Product knowledge

Sales drive

Bilingual communication

Job description

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Job Description
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services

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