Pro Customer Service/Sales

The Home Depot; LaPlace (LA); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

A leading home improvement retailer is seeking a full-time Pro Customer Service/Sales Team member to enhance the experience for professional customers. You will assist in fulfilling orders, provide expert product recommendations, and drive sales by building strong relationships. The ideal candidate should have strong sales skills, a focus on customer service, and possibly bilingual capabilities. This position plays a crucial role in supporting store goals and ensuring customer satisfaction.

Qualifications

• Strong customer relationship skills with professional clients.
• Sales drive to meet monthly sales goals.
• Ability to collaborate with team members effectively.

Responsabilités

• Deliver exceptional customer service to Pro customers.
• Support every stage of the Pro customer journey.
• Resolve delivery issues and communicate advantages.

Connaissances

Customer relationship management

Sales expertise

Inventory monitoring

Bilingual communication

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level: Not Applicable

Employment Type: Full-time

Job Function: Other

Industries: Consumer Services