Pro Customer Service/Sales

The Home Depot; Anderson (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in South Carolina is seeking a full-time member for the Pro Customer Service/Sales Team. The role focuses on delivering excellent service to professional customers, supporting sales through expert product recommendations, and collaborating with team members to ensure a seamless experience. Applicants should have strong customer relationship skills, a drive to meet sales targets, and possibly bilingual communication abilities. This is an opportunity to contribute significantly to customer success and store goals.

Qualifications

• Experience in delivering exceptional customer service.
• Ability to drive sales goals and monitor inventory.
• Ability to work collaboratively within a team.

Responsibilities

• Assist Pro customers with product recommendations.
• Manage material loading and deliveries.
• Support store goals through sales initiatives.

Skills

Customer relationship management

Sales proficiency

Product knowledge

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: Consumer Services