Pro Customer Service/Sales

The Home Depot; Amarillo (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Amarillo, TX, is seeking to fill the Pro Customer Service Sales role. The position focuses on delivering exceptional service to professional customers, including contractors and property owners. Key responsibilities include driving sales through product knowledge, assisting at the Pro Desk, and maintaining a safe environment. Strong customer service skills and the ability to develop professional relationships are essential for success in this full-time role. Bilingual communication may be preferred based on customer needs.

Qualifications

• Proven ability to deliver exceptional customer service.
• Experience in sales or a retail environment is preferred.
• Ability to communicate effectively with diverse customers.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Meet monthly sales goals and track metrics.
• Maintain a clean and organized work environment.

Skills

Customer service

Sales experience

Product knowledge

Collaborative teamwork

Bilingual communication

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: Consumer Services

Location: Amarillo, TX